GDPR & data protection
We care about your personal privacy and process your data responsibly, transparently and in accordance with the General Data Protection Regulation (GDPR). Here we explain which data we collect, why – and what rights you have.
Data controller
Prima Tjänster sv AB (org.nr 559518-1875), Fjärilsgatan 55, 603 61 Norrköping, is the data controller for the processing of your data. You can reach us at kundservice@primatjanster.se or 010-880 08 48.
What data we collect
- Contact details: name, telephone number and email address.
- Assignment details: addresses, type of home, size, dates and requests.
- Communication: messages you send via forms, email or telephone.
- Technical data: IP address and cookies when you visit the website.
Purpose & legal basis
| Purpose | Legal basis |
|---|---|
| Provide quotes and respond to enquiries | Legitimate interest / pre-contractual measures |
| Carry out and administer booked assignments | Performance of a contract |
| Invoicing and accounting | Legal obligation |
| Handle complaints and guarantees | Performance of a contract / legitimate interest |
| Improve the website and services | Legitimate interest / consent (cookies) |
How long we keep your data
We keep your data only for as long as it is needed for the purpose. Quote requests that do not lead to an assignment are deleted within 12 months. Data linked to completed assignments is kept for as long as guarantee and accounting requirements demand (accounting records for 7 years as required by law).
Your rights
Access
You have the right to know which data we process about you.
Rectification
You can request that incorrect data be corrected.
Erasure
You can request that we erase your data when it is no longer needed.
Restriction
You can request that the processing be restricted.
Data portability
You can obtain your data in a machine-readable format.
Objection
You can object to processing carried out on the basis of legitimate interest.
Cookies
We use necessary cookies for the website to function and, with your consent, statistics cookies that help us improve the experience. You can change your settings in your browser at any time.
Security
We take appropriate technical and organisational measures to protect your data against unauthorised access, loss or misuse. All traffic on the website is encrypted with SSL.
Questions or complaints?
Contact us at kundservice@primatjanster.se and we will help you. You also have the right to lodge a complaint with the supervisory authority, the Swedish Authority for Privacy Protection (IMY).
See also our privacy policy for more information.
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